State Farm® Insurance Agent Alan Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shanika Jenkins
April 30, 2026
5
out of
5
rating by Shanika Jenkins
"Thank you Mr. Nick. Today, I was getting frustrated with getting auto quotos. I had even up and was going to settle for a company that I was not sure of. But out of nowhere Nick from State Farm contacted me with an unbeatable rate. He was God send. I am back with State Farm. Having State Farm insurance makes me a cocky driver. 😜 I am confident because I know that I'm covered by the best. Thanks Mr. Nick from the Jackson, TN. Office."
Marianne Bernardini
April 20, 2026
5
out of
5
rating by Marianne Bernardini
"Quick responses to my needs, even across the state!"
Garrett French
March 24, 2026
5
out of
5
rating by Garrett French
"Nick Martinez was very helpful in informing me that I had been overpaying for insurance at another company, he was very helpful in setting up new vehicle and life insurance policy and remained very polite and professional."
Meg
December 10, 2025
5
out of
5
rating by Meg
"Hunter at State Farm was so helpful and friendly! He worked with me answering all my questions and he seemed very trustworthy. He made switching insurances so easy. Hunter is great!"
Crafty Girl
November 26, 2025
5
out of
5
rating by Crafty Girl
"Very good price and they explain everything!!! I have not experienced any robots! You actually speak to a human!"
Candy McAdams
October 27, 2025
5
out of
5
rating by Candy McAdams
"Great experience and helpful"
Alice Cliff
October 27, 2025
5
out of
5
rating by Alice Cliff
"I hate talking on the phone with people I don’t know but State Farm was able to text me the quotes and not rush me. And was able to save money by switching to State Farm."
Richard Smothers
October 9, 2025
5
out of
5
rating by Richard Smothers
"Alan was (as always!) super—friendly, knowledgeable, and clear as we explored options. We appreciate the personal time he took with us today. It was great to see Vivo again too ☺️"
Juliette “Jules” Aurora
September 19, 2025
5
out of
5
rating by Juliette “Jules” Aurora
"Hunter and Alan are great at what they do! They made everything so easy, and the rates are incredible!"
Beto Lopez
September 9, 2025
5
out of
5
rating by Beto Lopez
"Great customer service, Hunter was the one that helped me get my renters and auto insurance. Quick and easy"
Lee Kinnard
August 22, 2025
5
out of
5
rating by Lee Kinnard
"My Statefarm rep was very friendly and helpful. Kelly really made my experience comfortable and exciting to be part of the Statefarm family."
Kim Page
August 20, 2025
5
out of
5
rating by Kim Page
"I have been a customer of State Farm for over 30 yrs and couldn’t be more pleased with the service. I recently needed to get a friend signed up for insurance and Hunter made the process very easy and fast and even followed up to make sure all was well and to my satisfaction. GREAT JOB HUNTER!!😃"
Bob Crowe
August 18, 2025
5
out of
5
rating by Bob Crowe
"They aswer my question they were best inprices"
Micah Ritchie
August 18, 2025
5
out of
5
rating by Micah Ritchie
"Great customer service feels like family"
We responded:
"Thank you so much for your five-star review! At our State Farm office here in Downtown Jackson, TN, we strive to treat every customer like family, and it means a lot to hear that our service made you feel right at home. Building real relationships and delivering trustworthy insurance—whether it’s auto, home, or life—is what sets us apart in our community. We’re grateful for your trust and look forward to serving you for years to come.
Alan Brown - State Farm Insurance Agent
15 Jackson Walk Plaza
Jackson, TN 38301
Call OR Text 731-300-4444
www.downtownalanbrown.com
www.facebook.com/alanbrownagency"
Darnisha Phillips
August 15, 2025
5
out of
5
rating by Darnisha Phillips
"I called to get a quote for car insurance. The customer service representative was so nice, patient and kind. I didn’t only get the car insurance but I also got life insurance as well."
We responded:
"Thank you so much for your wonderful review and for choosing State Farm here in Downtown Jackson, TN! We’re thrilled to hear our team made your experience easy and pleasant when you called for a car insurance quote. It’s always a win when we can help our customers bundle auto and life insurance—saving you money while making sure you’re protected from every angle. We’re proud to be the local agency folks trust for personalized service and real value. If you ever have questions, need support, or just want to say hello to Vivo, our door is always open. Thanks again for letting us serve you and your family!
Alan Brown - State Farm Insurance Agent
15 Jackson Walk Plaza
Jackson, TN 38301
Call OR Text 731-300-4444
www.downtownalanbrown.com
www.facebook.com/alanbrownagency"
Deborah Tims
August 11, 2025
5
out of
5
rating by Deborah Tims
"Very nice."
We responded:
"Deborah, thank you so much for your 5-star review and for choosing us for your vehicle insurance here in Jackson, TN! We love helping great neighbors like you protect what matters most. If you ever have questions or need additional help with auto, home, or life insurance, our State Farm team is always just a call or visit away. Thanks for being you!
Alan Brown - State Farm Insurance Agent
15 Jackson Walk Plaza
Jackson, TN 38301
Call OR Text 731-300-4444
www.downtownalanbrown.com
www.facebook.com/alanbrownagency"
hanish sampath kumar
July 29, 2025
5
out of
5
rating by hanish sampath kumar
"Great customer service and good prices."
We responded:
"Thank you so much, Hanish, for taking the time to leave us this fantastic review! It means a lot to our whole team here at Alan Brown State Farm in Jackson, TN to hear that you’re happy with both our customer service and our prices. We truly enjoy helping our Jackson neighbors protect what matters most, and we’re always here if you need anything. Thanks again for being a valued part of our State Farm family!
Alan Brown - State Farm Insurance Agent
15 Jackson Walk Plaza
Jackson, TN 38301
CALL OR TEXT 731-300-4444
www.downtownalanbrown.com
www.facebook.com/alanbrownagency"
Rose Scruggs
July 28, 2025
5
out of
5
rating by Rose Scruggs
"Hunter is professional and knowledgeable. He was able to create a car insurance policy for me in a very efficient manner!"
We responded:
"Thank you so much for the wonderful 5-star review! We’re thrilled to hear you had a great experience with our team here at Alan Brown State Farm in Jackson, TN. Hunter and everyone in our office are dedicated to providing top-notch, local service and making sure our neighbors feel right at home—whether it’s for auto, home, life, or business insurance. We’re grateful for your trust in our agency and love serving the Jackson community. If you ever need anything, we’re just a call or visit away!
Alan Brown - State Farm Insurance Agent
15 Jackson Walk Plaza
Jackson, TN 38301
CALL OR TEXT 731-300-4444
www.downtownalanbrown.com
www.facebook.com/alanbrownagency"
Madonna Smith
July 28, 2025
5
out of
5
rating by Madonna Smith
"Hunter was knowledgeable in the service I needed. He helped me get a renter’s policy set up for my mother and get automated payments set up. I will definitely be using him for future services. Thank you, Hunter."
We responded:
"Thank you so much for your 5-star review and for trusting our State Farm agency with your renter’s insurance needs! We’re thrilled to hear that Hunter provided you with knowledgeable and friendly service while setting up your mother’s renter’s policy and automated payments. At Alan Brown State Farm, we pride ourselves on delivering exceptional customer service through a dedicated team—something I am deeply committed to as your local State Farm agent. Your positive experience is a reflection of our entire team’s passion for helping our neighbors protect what matters most. We appreciate your business and look forward to assisting you with all your future insurance and financial service needs. Thank you for choosing Downtown Alan Brown State Farm!
Alan Brown - State Farm Insurance Agent
15 Jackson Walk Plaza
Jackson, TN 38301
www.downtownalanbrown.com
www.facebook.com/alanbrownagency"
Brittany Reynolds
June 26, 2025
5
out of
5
rating by Brittany Reynolds
"Hunter was extremely helpful and polite!"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear Hunter was extremely helpful and polite. At Alan Brown State Farm in Jackson, TN, our team is dedicated to making sure our customers receive top-notch service, whether you’re looking for auto, home, or life insurance. We appreciate you choosing us for your insurance needs in West Tennessee! If you ever have any questions or need assistance, don’t hesitate to reach out. Thanks again for being part of our State Farm family!
Alan Brown - State Farm Insurance Agent
15 Jackson Walk Plaza
Jackson, TN 38301
www.downtownalanbrown.com
www.facebook.com/alanbrownagency"
Robin Apelgren
June 23, 2025
5
out of
5
rating by Robin Apelgren
"Alan and his staff are professional and caring, making sure the coverage is complete and exactly what’s needed! Highly recommend!"
We responded:
"Thank you so much for the kind words and for taking the time to share your experience with our agency here in Jackson, TN! We're thrilled to hear that you found our team professional and caring—we strive to provide personalized service and complete coverage that fits each customer’s unique needs. Your recommendation means the world to us, and we’re grateful to serve you as your State Farm agency. If you ever have questions about auto insurance, home insurance, life insurance, or any other coverage, don’t hesitate to reach out. We’re here to help protect what matters most to you!
Alan Brown - State Farm Insurance Agent
15 Jackson Walk Plaza
Jackson, TN 38301
www.downtownalanbrown.com
www.facebook.com/alanbrownagency"
Emily Apelgren
June 23, 2025
5
out of
5
rating by Emily Apelgren
"Friendly and easy to work with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!
Alan Brown - State Farm Insurance Agent
15 Jackson Walk Plaza
Jackson, TN 38301
www.downtownalanbrown.com
www.facebook.com/alanbrownagency"
Tyler Garrett
June 19, 2025
5
out of
5
rating by Tyler Garrett
"Very nice! Thank you!!!"
We responded:
"Thank you so much for the 5-star review! 😊 We're so glad you had a great experience with Alan Brown State Farm. Providing friendly and helpful service—whether it’s for auto, home, renters, or life insurance—is always our top priority.
If you ever need anything or know someone looking for personalized insurance, we’re here to help. Thanks again for taking the time to share your feedback!
Alan Brown - State Farm Insurance Agent
15 Jackson Walk Plaza
Jackson, TN 38301
www.downtownalanbrown.com
www.facebook.com/alanbrownagency"
Sunshine
June 19, 2025
5
out of
5
rating by Sunshine
"My family has used Alan Brown State Farm for some years. Our family moved away about 2 years-ish-ago. 😀 (Job related)
Our daughter moved back to attend college.
Due to the great and attentive service we received from Alan, we recommended she use this office for her insurance.
If you're looking for insurance at a competitive rate (and I was surprised the discounts) let this office give you a quote!"
We responded:
"Thank you so much for your kind words and continued trust in Alan Brown State Farm! 😊 It means the world to us that your family has stayed connected to our office, even after moving away. What an exciting time for your daughter! 🎓
Providing great service and competitive rates—whether it’s auto, renters, home, or life insurance—is always our goal. We’re so glad you found value in the discounts we offer!
Thanks again for your glowing review—it made our day! 😊
Alan Brown - State Farm Insurance Agent
15 Jackson Walk Plaza
Jackson, TN 38301
www.downtownalanbrown.com
www.facebook.com/alanbrownagency"
Rosie Jones
June 18, 2025
5
out of
5
rating by Rosie Jones
"I just switched to State Farm Insurance and it was so easy. Hunter was very helpful and answered all my questions. I really like having a local insurance agent that I can contact for questions or concerns. Thanks Hunter, great job."
We responded:
"Thank you, Rosie, for sharing your experience and for the 5-star review! We’re so glad Hunter was able to make your switch to State Farm Insurance smooth and stress-free. He’s a valuable part of our team, and it’s great to hear he answered all your questions. As your local agency, I want to assure you that both myself and the rest of our team are always here to help with anything you need—whether it’s auto insurance, home insurance, life insurance, or just answering questions. Welcome to the family, Rosie! We look forward to serving you for years to come.
Alan Brown - State Farm Insurance Agent
15 Jackson Walk Plaza
Jackson, TN 38301
www.downtownalanbrown.com
www.facebook.com/alanbrownagency"